Legal & FAIS Disclosures

Sticitt Proprietary Limited, trading as Sticitt, is appointed as a juristic representative of RainFin Proprietary Limited, a licensed financial service provider (FSP number 45756) in terms of Section 8 of the FAIS Act. RainFin accepts responsibility for the actions of its representatives while acting in the course and scope of their contract with RainFin. 

To access the full statutory disclosure, please click here. You can use the Authorised FSP Search on the FSCA website to verify these details. A copy of RainFin’s licence certificate is also available on request.

FSP Details

• FSP Name: RainFin Proprietary Limited
• FSP number: 45756
• Contact person: Sean Emery
• Email: Sean.emery@rainfin.com
• Physical Address: First Floor, Suite 5a, Waterstone Office Park, Cnr Main Road & R44, Somerset West, 7130

Remuneration 

Sticitt earns its revenue through platform integration, subscription, and transaction fees paid by our users and clients. Sticitt earns administrative and infrastructure fees underlying the products and services offered under Sticitt’s RainFin Proprietary Limited juristic representative arrangement. 

Protection of Personal Information (POPI) 

All information we receive about you will remain confidential unless you provide consent, or unless we are required by any law, to share this information. You can read more about how we handle your data by reviewing our privacy policy.

Promotion of Access to Information Act (PAIA) 

Sticitt and RainFin each maintain a PAIA manual prepared in terms of section 51 of the Promotion of Access to Information Act 2 of 2000. This can be accessed here.

Treating Customers Fairly 

Both Sticitt and RainFin promote the fair treatment of clients by integrating the guidelines and principles of TCF in all business dealings with our clients. In the event that you are dissatisfied with any aspect of the service you receive from Sticitt, you should address your complaint in writing to support@sticitt.co.za. A copy of RainFin’s complaints resolution policy is available on request.

Crypto Asset Risk
Crypto assets (sometimes referred to as digital assets) are a financial product as declared in General Notice 1350 of 2022 issued under the FAIS Act. Investing in or transacting in crypto assets carries specific risks that differ from those associated with traditional financial products. Before transacting, please ensure you understand the following:

• Crypto assets are highly volatile. Their value can rise or fall significantly, sometimes within very short periods, and you may lose some or all of the amount you invest.
• Crypto asset transactions recorded on a blockchain are generally irreversible. Sending crypto to an incorrect, fraudulent or unsupported address may result in the permanent loss of your assets.
• Crypto assets are not legal tender in South Africa and are not backed by the South African Reserve Bank or any government.
• Crypto assets are not protected by any deposit insurance scheme or investor compensation scheme.
• The regulatory framework applicable to crypto assets is evolving, both in South Africa and globally, and may change in ways that affect the value, availability or use of crypto assets.
• Custody of crypto assets involves technical risks, including loss or compromise of private keys, cyber-attack, smart-contract failure and operational failure at custodians.
• Past performance is not a reliable indicator of future performance, and historical returns, simulations or forecasts shown on the platform are not guarantees

Financial Intelligence Centre Act (FICA) 

In terms of FICA, Sticitt is an Accountable Institution and a registered Third Party Payment Provider (TPPP), and RainFin is also an Accountable Institution. We are required to strictly identify all prospective clients and investors, verify the information provided, and keep records of verification documents. We are also obliged to report to the authorities any suspicious and unusual transactions that might facilitate money laundering, terrorist financing or proliferation financing.

We reserve the right to deny any person access to the platform or services if we are not satisfied that we have fulfilled our obligations under FICA.

Disclaimer 

Investors should be aware that buying or selling financial products carries risks. Past performance does not guarantee future results, and the value of financial products or crypto assets can rise or fall based on market conditions and underlying securities. Any examples or forecasts provided are for illustration only and are not guaranteed. This document is not an invitation, recommendation, or advice to invest.

It's recommended that investors seek appropriate independent financial, legal, and tax advice when choosing a product or fund on the Sticitt platform. Any claims related to this document or our services will be governed by South African law.

Please note that in respect of any application, proposal, order, instruction or other contractual information that is required to be completed for, or submitted to a product supplier by or on your behalf that relates to the purchase of or investment in any financial product, including any amendment thereof or variation thereto, all material facts must be accurately and properly disclosed and the accuracy and completeness of all answers, statements or other information provided by you or on your behalf are your own responsibility. • Any misrepresentation or non-disclosure of a material fact or the inclusion of incorrect information could result in the cancellation of the transaction or the non-payment of a benefit by the product supplier.

No person may ask you or offer any inducement for you to waive any right or benefit conferred on you by or in terms of any provision of the General Code of Conduct of the FAIS Act

Contact us

If you have any questions regarding this FAIS Disclosure, please contact us by sending an email to support@sticitt.co.za or Rainfin email.

Last Updated - This FAIS Disclosure was last updated on 2 June, 2026.

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